Opening Statistics quirk
- Brendan
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11 months 2 weeks ago #1
by Brendan
Opening Statistics quirk was created by Brendan
Unless I'm reading this wrong it seems the opening statistics table has some calculation issues, here is a screenshot.
You can see opening percent is 0, and while it was opened 1314 times only 5 of those were by subscribers which I don't understand. Does this appear correct to you?
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You can see opening percent is 0, and while it was opened 1314 times only 5 of those were by subscribers which I don't understand. Does this appear correct to you?
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- Christopher Mavros
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11 months 2 weeks ago #2
by Christopher Mavros
Christopher Mavros
me@mavxr.com
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Replied by Christopher Mavros on topic Opening Statistics quirk
Hi Brendan,
Unless your content is being forwarded by very influential people, these statistics do seem wrong.
However, let me break down what we see and what is possibly happening before we blame the code.
5 subscribers is correctly rounded to 0% of 1035. It is less than 0.01%, which is the minimum rounded decimal.
1314 views by 5 subscribers is excessive. However, if your newsletter is forwarded or posted anywhere, a single subscriber's views may reach a high number. It would be interesting to see how these views split up in the openings table.
The link clicks seem much more natural. Keep in mind that some email clients nowadays test and follow URLs in emails, sometimes causing false positives.
However, what makes me wonder is the fact that when a link is clicked, the newsletter is also registered as viewed by that subscriber. So, normally, the openers should always exceed the link clickers.
Is there any further information that you could share that can help us figure this out?
Thanks again.
Unless your content is being forwarded by very influential people, these statistics do seem wrong.
However, let me break down what we see and what is possibly happening before we blame the code.
5 subscribers is correctly rounded to 0% of 1035. It is less than 0.01%, which is the minimum rounded decimal.
1314 views by 5 subscribers is excessive. However, if your newsletter is forwarded or posted anywhere, a single subscriber's views may reach a high number. It would be interesting to see how these views split up in the openings table.
The link clicks seem much more natural. Keep in mind that some email clients nowadays test and follow URLs in emails, sometimes causing false positives.
However, what makes me wonder is the fact that when a link is clicked, the newsletter is also registered as viewed by that subscriber. So, normally, the openers should always exceed the link clickers.
Is there any further information that you could share that can help us figure this out?
Thanks again.
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
Please Log in or Create an account to join the conversation.
- Christopher Mavros
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11 months 2 weeks ago #3
by Christopher Mavros
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
Replied by Christopher Mavros on topic Opening Statistics quirk
Just found it and fixed it.
The fix will be included in the next release.
(I installed it already on your website)
It was counting the unique count of times opened per subscriber, instead of the unique count of subscribers.
Thank you for bringing this up.
The fix will be included in the next release.
(I installed it already on your website)
It was counting the unique count of times opened per subscriber, instead of the unique count of subscribers.
Thank you for bringing this up.
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
The following user(s) said Thank You: Brendan
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