When a new user joins the list later, they don’t receive the newsletters
- Denis
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6 months 1 week ago #1
by Denis
When a new user joins the list later, they don’t receive the newsletters was created by Denis
When a user is added to an existing list later on, the newsletter is not sent to the newly added recipients when sending the newsletter to that list.The Joomla version is 5.4.1.
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- Christopher Mavros
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6 months 1 week ago #2
by Christopher Mavros
Christopher Mavros
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Replied by Christopher Mavros on topic When a new user joins the list later, they don’t receive the newsletters
Hello Denis and thank you for posting.
Is the newsletter scheduled to be sent? Or has it already finished sending to a list?
When a scheduled newsletter finishes sending, new subscribers appear in the Pending column, and you can manually send to them, if you want to.
There is currently no way to automatically send old, finished newsletters to new subscribers. Otherwise, they would receive dozens or even hundreds of emails after their subscription.
You can, however, create a Welcome email after subscription newsletter and Campaign newsletters. To do so, you can leverage the corresponding options of the "Sending Details" tab.
Let me know if you need more information on that.
Thanks again!
Is the newsletter scheduled to be sent? Or has it already finished sending to a list?
When a scheduled newsletter finishes sending, new subscribers appear in the Pending column, and you can manually send to them, if you want to.
There is currently no way to automatically send old, finished newsletters to new subscribers. Otherwise, they would receive dozens or even hundreds of emails after their subscription.
You can, however, create a Welcome email after subscription newsletter and Campaign newsletters. To do so, you can leverage the corresponding options of the "Sending Details" tab.
Let me know if you need more information on that.
Thanks again!
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
Please Log in or Create an account to join the conversation.
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5 months 2 weeks ago #3
by Denis
Replied by Denis on topic When a new user joins the list later, they don’t receive the newsletters
Why is it not possible to sort by the Pending, Sent, Opened columns?
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- Christopher Mavros
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5 months 1 week ago #4
by Christopher Mavros
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
Replied by Christopher Mavros on topic When a new user joins the list later, they don’t receive the newsletters
Hi again Denis,
Sorting by those columns is not possible because Joomla performs sorting on the database level and these columns are calculated on runtime rather than saved and loaded from the database.
Is there anything we could change to make it work better for you?
Sorting by those columns is not possible because Joomla performs sorting on the database level and these columns are calculated on runtime rather than saved and loaded from the database.
Is there anything we could change to make it work better for you?
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
Please Log in or Create an account to join the conversation.
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