Hello Paul and thank you for posting!
When using the Smart Search index, you
do not need to import questions from your articles into the knowledge base.
If the requested information is available in the articles with proper keywords, the assistant will be able to find it without creating a knowledge base.
To ensure that the assistant does that, you should start from the ground up. Create a new assistant and assign only the SmartSearch - Search for Information tool.
Write some simple instructions, like:
Code:
You are ..., a helpful assistant. You always provide answers by searching for information with the available tools. If no results are found, try similar keywords. When uncertain, ask for clarification and don't speculate.
If having a simple assistant like that provides no answers, we can enable some other debug tools to see what's wrong.
Thanks again!
