[SOLVED] Editor selects empty after update
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11 months 2 weeks ago #1
by Trevor
Editor selects empty after update was created by Trevor
Hi Christopher
After updating NSPro from NS_Pro 11 to NS_Pro 12 the selects in the front-end editor are empty and several buttons don't work. There are no Joomla errors and no console errors. The problem occurs with both JCE and TinyMCE. If I revert back to NS_Pro 11 the selects are populated again.
I took a site backup and loaded it onto my development server and the problem was still there.
The editor in the back-end admin area works OK
NS Pro 3.3.2997
Joomla is v5.3.1
PHP 8.3.21
After updating NSPro from NS_Pro 11 to NS_Pro 12 the selects in the front-end editor are empty and several buttons don't work. There are no Joomla errors and no console errors. The problem occurs with both JCE and TinyMCE. If I revert back to NS_Pro 11 the selects are populated again.
I took a site backup and loaded it onto my development server and the problem was still there.
The editor in the back-end admin area works OK
NS Pro 3.3.2997
Joomla is v5.3.1
PHP 8.3.21
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11 months 2 weeks ago #2
by Trevor
Replied by Trevor on topic Editor selects empty after update
Update: I have found that he selects are being populated but they are hidden behind the popup.
Regards
Trevor
Regards
Trevor
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- Christopher Mavros
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11 months 2 weeks ago #3
by Christopher Mavros
Christopher Mavros
me@mavxr.com
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Replied by Christopher Mavros on topic Editor selects empty after update
Hello Trevor and thank you for posting.
As a quick fix, please add the following CSS lines:
Please also send me a URL at me@mavxr.com to check, because I cannot see why it works on our tests (also with a client - because that is a requested change) and not in yours.
Thanks again.
As a quick fix, please add the following CSS lines:
Code:
#nsproblackbg { z-index: 100; }
#nspro_newsletter_editor { z-index: 101; }
#nspro_newsletter_preview { z-index: 102; }
Please also send me a URL at me@mavxr.com to check, because I cannot see why it works on our tests (also with a client - because that is a requested change) and not in yours.
Thanks again.
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
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11 months 2 weeks ago #4
by Trevor
Replied by Trevor on topic Editor selects empty after update
Hi Chris
Thank you, that seems to have fixed the issue.
I have setup a temporary super-user login for you. This is a link to a copy of the site on my development server. Some of the components need updating but Joomla and NS-Pro are up to date. I have turned off the mail system to avoid accidentally blasting out emails.
regards
Trevor
Thank you, that seems to have fixed the issue.
I have setup a temporary super-user login for you. This is a link to a copy of the site on my development server. Some of the components need updating but Joomla and NS-Pro are up to date. I have turned off the mail system to avoid accidentally blasting out emails.
This message contains confidential information
regards
Trevor
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- Christopher Mavros
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11 months 2 weeks ago #5
by Christopher Mavros
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
Replied by Christopher Mavros on topic Editor selects empty after update
Hi again Trevor.
As it turns out, the editor skin does imply some z-indices for the dropdown pop-ups, so I have changed the editor z-index again.
I suppose we need to instruct users whose templates have larger z-indices to manually fix it, because some templates impose very large z-indices to their headers etc.
Thanks for bringing this up!
As it turns out, the editor skin does imply some z-indices for the dropdown pop-ups, so I have changed the editor z-index again.
I suppose we need to instruct users whose templates have larger z-indices to manually fix it, because some templates impose very large z-indices to their headers etc.
Thanks for bringing this up!
Christopher Mavros
me@mavxr.com
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11 months 2 weeks ago #6
by Trevor
Replied by Trevor on topic Editor selects empty after update
Hi Chris
I have just noticed a related problem: I switched the editor to JCE and the select drop-downs are displaced. They appear in different places on different browsers but here is what I see on Firefox:
Have a great weekend
Trevor
I have just noticed a related problem: I switched the editor to JCE and the select drop-downs are displaced. They appear in different places on different browsers but here is what I see on Firefox:
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Have a great weekend
Trevor
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