[SOLVED] Editor selects empty after update

  • Trevor
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11 months 2 weeks ago #1 by Trevor
Editor selects empty after update was created by Trevor
Hi Christopher

After updating NSPro from NS_Pro 11 to NS_Pro 12 the selects in the front-end editor are empty and several buttons don't work. There are no Joomla errors and no console errors. The problem occurs with both JCE and TinyMCE. If I revert back to NS_Pro 11 the selects are populated again.

I took a site backup and loaded it onto my development server and the problem was still there. 

The editor in the back-end admin area works OK

NS Pro 3.3.2997
Joomla is v5.3.1
PHP 8.3.21

 
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11 months 2 weeks ago #2 by Trevor
Replied by Trevor on topic Editor selects empty after update
Update: I have found that he selects are being populated but they are hidden behind the popup.

Regards
Trevor

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  • Christopher Mavros
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11 months 2 weeks ago #3 by Christopher Mavros
Replied by Christopher Mavros on topic Editor selects empty after update
Hello Trevor and thank you for posting.

As a quick fix, please add the following CSS lines:
Code:
#nsproblackbg { z-index: 100; } #nspro_newsletter_editor { z-index: 101; } #nspro_newsletter_preview { z-index: 102; }

Please also send me a URL at me@mavxr.com to check, because I cannot see why it works on our tests (also with a client - because that is a requested change) and not in yours.
Thanks again.

Christopher Mavros
me@mavxr.com
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11 months 2 weeks ago #4 by Trevor
Replied by Trevor on topic Editor selects empty after update
Hi Chris

Thank you, that seems to have fixed the issue.

I have setup a temporary super-user login for you. This is a link to a copy of the site on my development server. Some of the components need updating but Joomla and NS-Pro are up to date. I have turned off the mail system to avoid accidentally blasting out emails.
This message contains confidential information


regards
Trevor

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  • Christopher Mavros
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11 months 2 weeks ago #5 by Christopher Mavros
Replied by Christopher Mavros on topic Editor selects empty after update
Hi again Trevor.
As it turns out, the editor skin does imply some z-indices for the dropdown pop-ups, so I have changed the editor z-index again.
I suppose we need to instruct users whose templates have larger z-indices to manually fix it, because some templates impose very large z-indices to their headers etc.

Thanks for bringing this up!

Christopher Mavros
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11 months 2 weeks ago #6 by Trevor
Replied by Trevor on topic Editor selects empty after update
Hi Chris

I have just noticed a related problem: I switched the editor to JCE and the select drop-downs are displaced. They appear in different places on different browsers but here is what I see on Firefox:

 
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Have a great weekend
Trevor

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