sending process finished but only send to 37% of list
- Clements
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3 months 1 week ago #1
by Clements
sending process finished but only send to 37% of list was created by Clements
Dear Christofer,
Yesterday our secretary sent the latest newsletter to the default mailing list. I did receive the newsletter but she didn't receive it. In the dashboard I see that sending status is Finished, but Sent 17 | 37%.
Restarting doesn't resolve, then it sais Finished, no new itens sent.
Is there a way to send the newsletter to the remaining subscribers or should I clear the sending status. But then those 37 would receive it again, won't they?
What's the best way forward?
Warm regards, Clements
Yesterday our secretary sent the latest newsletter to the default mailing list. I did receive the newsletter but she didn't receive it. In the dashboard I see that sending status is Finished, but Sent 17 | 37%.
Restarting doesn't resolve, then it sais Finished, no new itens sent.
Is there a way to send the newsletter to the remaining subscribers or should I clear the sending status. But then those 37 would receive it again, won't they?
What's the best way forward?
Warm regards, Clements
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- Christopher Mavros
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3 months 1 week ago #2
by Christopher Mavros
Christopher Mavros
me@mavxr.com
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Replied by Christopher Mavros on topic sending process finished but only send to 37% of list
Hello Clements and thank you for posting.
If you clear the sending status, all recipients will receive it again.
Can you share a screenshot, please? Feel free to obscure any information that should not appear in public, or send it to me at me@mavxr.com.
Thanks again!
If you clear the sending status, all recipients will receive it again.
Can you share a screenshot, please? Feel free to obscure any information that should not appear in public, or send it to me at me@mavxr.com.
Thanks again!
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
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