Good afternoon,
When I test the Unsubscribe link on a newsletter, it takes me to the home page. I have a menu item for the unsubscribe form, but it isn't part of the main menu. Do I need to do something additional to get the link to take the user to the correct form?
Can you please describe which unsubscribe link you use? Is it {link:UNSUB}your text{/link}?
When in the home page, do you see anything else in the URL, or is it just your domain?
Do you maybe have a component that blocks unregistered system URLs like sh404sef or Admin Tools?
In NS Pro options, do you have the redirection after unsubscription option enabled? Do you have the link tracking enabled?
If you want a link to the Unsubscribe form, maybe you can use the direct link to the menu item instead of {url:UNSUB}.
You probably already know this, but it's sometimes worth checking: If you have a link in your editor, you may edit the text of the link, without changing the actual href URL.
I hope any of these points helps identify the issue.
Thanks again.
Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!
https://waxmusical.com/?option=com_nspro&task=confirm_unsub&u=53066bbc637d5fc9516cdbbf5d4bb542&s=component&si=171
I did have Admin Tools. I disabled that and did not notice a difference.
I have both redirection after unsubscription and link tracking enabled.
Linking directly to the unsubscribe menu option seems to be working.
Thank you!
