A message that you sent could not be delivered

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9 years 9 months ago #1 by Maja
Hello,

could you help me fix the contact form, I see this in my email instead of message:

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[my email was here]
host mailchannels-lb-2-364402916.us-west-2.elb.amazonaws.com [54.214.247.112]
SMTP error from remote mail server after end of data:
550 5.7.1 [BFD] Sender prohibited by SPF

Action: failed
Final-Recipient: rfc822;[my email was here]
Status: 5.0.0
Remote-MTA: dns; mailchannels-lb-2-364402916.us-west-2.elb.amazonaws.com
Diagnostic-Code: smtp; 550 5.7.1 [BFD] Sender prohibited by SPF


website: http://deniseogrady.ie/contact-us

Thank you

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9 years 9 months ago #2 by Christopher Mavros
Replied by Christopher Mavros on topic A message that you sent could not be delivered
Hello Maja and thank you for posting.

Yes, this seems like an issue with your host, as the message you posted mentions "Sender prohibited by SPF".
I found this link that may be helpful:
http://www.itoctopus.com/spf-records-and-sending-emails-from-your-joomla-website

Thanks again.

Christopher Mavros
me@mavxr.com
If you like our extensions, please rate us on the JED!

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